Stephan Cizmar

Chief Strategy Officer, Co-Founder

Blog Posts

How to Scale a World Class CX Organization with Brianna Reedy

Tips on scaling CX for growing organizations from our Head of Platform Sucsess

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Welcoming Lang’s New Chief Customer Officer Christian Barrera

Six questions for our new Chief Customer Officer Christian Barrera

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What is a Service Data Platform and Why Every Support Team Needs One

This post introduces the concept of a Service Data Layer and explains why every support team will need one in order to be competitive and make data-driven decisions with their CX, product, and automation strategies.

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Three Reasons to Invest in CX Automation in 2022

Three reasons why CX leaders should strongly consider investments in Automation and AI in 2022.

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7 CX Communities to Check Out in 2022

Learn about seven CX Communities that are free and easy to access.

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Four Best Practices for an Effective Email Support Strategy

Best practices for an effective email support strategy.

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Introducing our Latest Release: Filtering Functionality for Deeper Insights

Introducing our Latest Release: Filtering Functionality for Deeper Channel Insights and Tailored Automation

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Introducing New Collaboration Features in Lang

Announcing the release of new user roles and sharing features inside of the Lang platform.

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Introducing New Enterprise Grade Functionality and Features for Lang.ai

Introducing Lang's latest release containing enterprise grade features for automation, security, and compliance.

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Lang is not your ordinary AI platform. Here's how we're different.

We'd like to explain how we're different and approaching CX AI from a whole different angle.

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Four Ways to Bolster your CX Process for the Upcoming Holiday Season

We sat down with two seasoned CX leaders to discuss how brands can prepare for this year's holiday season

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Introducing Intelligent Templates!

Getting started on Lang is now easier and faster than ever with our new Intelligent Templates feature!

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