Enhance the patient experience with faster, smarter support

Understand your patients' needs more quickly and drive better support outcomes while remaining HIPAA compliant.

Lang.ai is both HIPAA and SOC2 compliant.
Digital Healthcare Use Cases

Get Patients the Help They Need, When They Need It

With real time tagging and routing, tickets will always be handled by the right clinicians, therapists and support specialists. Your patients' needs are the top priority.

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Prevent Negative Brand Experiences

In today's world, more and more healthcare experiences are moving to the virtual world. Don't give your patients a reason to try the next new platform.

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Speed up Patient Response Times

In Healthcare, every minute matters. Identify and prioritize the issues that are most important and make sure they're handled with the right urgency.

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Your benefits after using lang

90%

Time Savings on manually reviewing tickets, surveys and cases

2h

Average time to build a workflow in Lang.ai for an operations person

10M+

Monthly interactions you will structure without tapping into engineers

In our customers’ words

Alberto foto

Alberto Iriarte

Strategy and Big Data Project Lead in the Office of the CDO, CaixaBank
Lang has an impressive product that we saw early on could be used as an intelligence layer on top of all our free-text data to create our classification models.
The fact that they have such an accessible UI that our CX team loved was a great signal for us to buy it from the office of the CDO so that every business area can leverage it.

We’re also excited about how we’ve been working closely with the team on their governance roadmap as their goal of making NLP accessible is proving that the amount of users and projects can grow quickly.

Case Study

How much can you save with Lang.ai?

How many support tickets do you receive monthly?

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1200
processes automated
500
agent hours saved
32000 $
cost saved
* Calculations based on...

Set your Foundation for CX Automation

Click the link below to learn how you can drastically increase your operational efficiency and lower your resolution time with Lang
Watch Demo