With real time ticket tagging and routing, potential order cancellations are correctly classified as such (and as urgent), reducing costs associated with shipping and handling of returns.
Your brand reputation is always on the line, whether that's missed deliveries, spoiled food or damaged goods. With Lang, you can define situations that put your brand at risk and receive real time alerts when those situations arise.
No need to wait for someone to read a ticket to escalate or route it. Lang helps you identify if a ticket is important, making sure it's handledwith the right urgency.
