Identify issues in real-time. Automatically escalate and route tickets based on your business' unique structure and your customers' top contact reasons.
Automatically route tickets to the relevant internal teams, like Food Safety, Marketing, and Product. Always have the right team quickly on the case.
Centralize customer feedback from every support channel into one single view. Easily analyze trends, dig into root causes of tickets, and understand what your customers are talking about so you can always be improving your offering.