Enhance the patient experience with faster, smarter support.

Understand patient needs more quickly and drive better support outcomes while maintaining HIPAA compliance.

Lang.ai is both HIPAA and SOC2 compliant.
Digital Healthcare Use Cases

Handle rapid ticket growth without adding CX agents.

Automate workflows to proactively eliminate bottlenecks — without increasing headcount.

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Drive customer-centric product improvements.

Deploy real-time insights to quickly iterate on product development — keeping pace with a highly regulated and competitive market.

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Respond to and resolve high-priority tickets faster.

Triage and prioritize urgent tickets in real-time to ensure critical interactions are addressed early.

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Your benefits after using lang

90%

time savings on manually reviewing tickets, surveys and cases.

2h

average time to build a workflow in Lang.ai for an operations person.

10M+

monthly interactions you can structure without tapping into dev time.
How much can you save with Lang.ai?

How many support tickets do you receive monthly?

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1200
processes automated
500
agent hours saved
32000 $
cost saved
* Calculations based on...