Auto-prioritization, better skill-based routing and live internal notes for agents in Zendesk. Let Lang.ai supercharge your support team, thanks to our AI engine that tags tickets in real-time.
Fully integrated with Zendesk for one-click tags and automations to avoid tedious processes that are prone to errors. As support volume grows, Lang.ai is a key platform in your tech stack.
A visual way to structure your data. Set up Lang.ai to save days of work from your team and your customers. Our platform surfaces relevant concepts so that you can adapt it to your process in a fast and transparent way.
Don't overlook potential customer problems, bugs or feature requests. Get to the root of the problem with Lang.ai concept discovery. Scale your company with a customer-first approach based on reliable data.
We surface key relevant concepts only from your own private data using unsupervised AI.
You decide which concepts are relevant for your business and group them into tags that will apply in real time.
Our platform works in real time to tag your data instantly and surface new concepts so that you focus on serving your customers.
Instant connection to your data and transparent results in minutes with no need of any technical knowledge.
