Our last event: Creating your revenue-generating CX powerhouse. Read more here.

Put CX Data to work. Drive retention and ease CX operations.

Lang CX Data Platform precisely diagnoses your company’s top issues and opportunities and helps you optimize CX operations to ensure your Customer Journey is a breeze.

Lang.ai is both HIPAA and SOC2 compliant.

Supercharge your helpdesk

Choosing the right Help Desk Software can be tough, but Lang makes it easier to manage no matter which direction you go.
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Learn how Lang can integrate with any Help Desk Software

Reduce operational bottlenecks. Augment your CX team with AI.

By delivering real-time tags into customer issues and sentiment, you can automate manual agent tasks like tagging, routing or looking for solutions, reducing response times by 75%.

Drive successful product changes from customer feedback

By eliminating manual CX data manipulation, you'll  stop focusing on the what to focus on the why. Inform and help drive product changes based on specific pain points and emerging needs you'll detect using Lang Data Platform.

Accurately auto-tag customer feedback across channels— without the guesswork

With tags adapted to your company and each channel, Lang will unify your customer data and surface critical insights that enable your team to spend less time figuring out what to do, and more time doing it

Get started in a week. We only need 2h of your time

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Integrate all of your customer support systems in seconds.

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Visually group concepts that our AI surfaces from your data to build your own custom categories or tags.

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Effortlessly configure automations based on your own unique categories.

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Easily refine and maintain your categories and automations with intelligent tech that identifies new categories as they arise.

Read more about our technology

Work with us

Join our team of passionate people, develop your skills in a creative environment and build with us in our mission to make AI simple and accessible to all.
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processes automated
agent hours saved
32000 $
cost saved
* Calculations based on...