Lang Predict.
Transform CX into a revenue driver.

Unlock the full potential of your customer interactions. Aggregate quantitative and qualitative data in one place, gain valuable insights into customer behavior, and predict their next moves — driving revenue for your organization.

FINancial Services USE CASES

Plot the entire customer journey.

Combine data from all your customer conversations in the same platform and correlate feedback to both positive and negative customer actions.

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Identify upsell potential.

Scan conversations to pinpoint customers who are ready to buy. Auto-route them to the right specialist, maximizing the impact on total revenue and NRR.

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Spot issues affecting revenue.

Identify issues that correlate with churn or higher NRR to align product development with customer needs and address blocking issues faster.

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Build A SOLID foundation.
If you're just getting started with automation — lay the foundation with Lang Data Operations.
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In our customers’ words

Walker Nordin

Customer Operations,
Thanks to the Lang FinTech template we were able to jump start our implementation and have relevant Fintech ticket categories to best address our customer needs from day one.

Case Study

How much can you save with

How many support tickets do you receive monthly?

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processes automated
agent hours saved
32000 $
cost saved
* Calculations based on...