At the end of the day -- we will go nowhere without curiosity. It is an invaluable yet natural skill set many of us have, yet lose faith in over time. When you are able to tap into this value organically with your team, network, or potential partners -- well, the area for growth in any aspect becomes unlimited.
For me, empathy is necessary to have at the core of every support team. To be able to put yourself in the position of another, to understand and to be able to have that rapport with them is huge, but not always easily acquired. I love that Lang.ai is not only customer-centric but people-centric with their values, I know being empathic towards our customers and also each other is a strength my colleagues all have and are immensely proud of!
At Lang we trust that each person fulfills their responsibilities with commitment and integrity. This trust that we place in our teammates encourages us to take ownership and strive to achieve common goals.
Being pragmatic and moving fast is one of our main values here in Lang, and I personally try to apply this value everyday. We have room to think out of the box and we are encouraged to bring new ideas, test and implement them without need to validate the idea with other departments or managers. This is a great way to be creative and help customers improve everyday.
We are always looking for great talent to add to our team. In order to be considered, visit our career page and apply for the position that best fits your experience.
The recruiter and manager will review all resumes. If your experience matches the needs of the job description we will contact you and invite you for an interview.
Our interview process is run by the recruiter and members of our hiring team. It consists of a screening interview, manager interview and assignment.
Congratulations! At this point you have demonstrated the necessary skills needed for the role and will receive an offer to join our team!