Streamline support and stay ahead of customer compliance issues.

Scale and bring new efficiency to your support process by tagging, prioritizing, and acting on customer outreach more quickly.

FINancial Services USE CASES

Scale CX operations without filling more seats.

Set up the right foundation early for smart scaling — automating workflows and proactively eliminating bottlenecks.

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Iterate product improvements faster than the market.

Lang mines customer conversations for actionable insights — which translate directly into product improvements.

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Automate risk management obligations.

Automate critical workflows such as fraud detection or KYC/AML so that they are dealt with instantly — reducing risk.

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Interactive Demo: 4  Use cases from our clients

Your benefits after using lang


potential increase in operational efficiency with automated tagging.


of fraudulent tickets identified and flagged by Lang.


average percentage of tickets that require review from Risk Operations.
How much can you save with

How many support tickets do you receive monthly?

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processes automated
agent hours saved
32000 $
cost saved
* Calculations based on...