Discover how Ben Segal, VP at Thesis, strategically transitioned from Gorgias to Zendesk, enhancing customer experience and operational efficiency in just five weeks.

In the rapidly evolving realm of customer experience (CX), why are helpdesk and ticketing platforms increasingly relying on technology partners?

How can CX leaders successfully make a compelling business case that illustrates the strategic value of Customer Experience initiatives and earns the buy-in from executive leadership?

Is standard AI falling short in addressing your specific business needs? Discover in our latest blog post how customizable intents in AI models could significantly enhance your customer support experience.

Are you a rapidly growing business struggling to maintain high-quality customer support? How do you ensure stellar customer experiences without increasing costs exponentially?

How can CX leaders adapt to organizational changes and demonstrate the value of customer experience teams in driving profitability and business success?