We've just announced our $10.5M Series A. Read more about it here.
Welcoming Logan Childers, Lead Sales Engineer, to Lang!

Welcoming Logan Childers, Lead Sales Engineer, to Lang!

Logan brings extensive product, operations, and sales engineering experience to Lang’s revenue team from his time spent at notable companies like Flexport, Unqork, and Postscript. We’re so excited to welcome Logan as our first sales engineering hire!

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What is a Service Data Platform and Why Every Support Team Needs One

What is a Service Data Platform and Why Every Support Team Needs One

This post introduces the concept of a Service Data Layer and explains why every support team will need one in order to be competitive and make data-driven decisions with their CX, product, and automation strategies.

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Scaling a Modern CX Organization: Three Key Takeaways from our First Webinar

A recap of our June webinar titled "Scaling a Modern CX Organization"

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We’ve raised $10.5M series A to help teams turn conversations into insights and automation!

Lang has raised a $10.5M Series A led by Nava Ventures, with participation from a number of new and existing investors. Read more in this post about Lang’s CEO Jorge's vision and what the funding means for Lang’s future.

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How to Scale a World Class CX Organization with Brianna Reedy!

Tips on scaling CX for growing organizations from our Head of Platform Sucsess

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Welcoming Lang’s New Chief Customer Officer Christian Barrera

Six questions for our new Chief Customer Officer Christian Barrera

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Three Reasons to Invest in CX Automation in 2022

Three reasons why CX leaders should strongly consider investments in Automation and AI in 2022.

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7 CX Communities to Check Out in 2022

Learn about seven CX Communities that are free and easy to access.

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