Thought Leadership

4 Simple Steps for a Successful Pitch: Software vs People

Making an ROI case for software vs people to your leadership team - How do you prep for the conversation?

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Creating your revenue-generating CX powerhouse

7 key takeaways from the #CXHappinessMeetUp with Dixa & Lang.ai

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Top 5 Tips for Optimizing Your Chatbot

New to chatbots or wanting to revamp? Check out some tips and tricks for success

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When to Implement Email Automation/ Tips from Brianna Reedy

When and how to implement auto replies for Email Automation

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Webinar: Scaling Support Automation- the Evolving Role of CX Ops at FinTechs

Our CCO, Christian Barrera, hosted Bryan Socransky, Director of Financial Services Product Marketing at Zendesk, and Tony Rios, Head of Product Operations at Ramp.

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How to Scale a World Class CX Organization with Brianna Reedy!

Tips on scaling CX for growing organizations from our Head of Platform Sucsess

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