Our last event: Creating your revenue-generating CX powerhouse. Read more here.
Creating your revenue-generating CX powerhouse

Creating your revenue-generating CX powerhouse

7 key takeaways from the #CXHappinessMeetUp with Dixa & Lang.ai

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Webinar: Scaling Support Automation- the Evolving Role of CX Ops at FinTechs

Webinar: Scaling Support Automation- the Evolving Role of CX Ops at FinTechs

Our CCO, Christian Barrera, hosted Bryan Socransky, Director of Financial Services Product Marketing at Zendesk, and Tony Rios, Head of Product Operations at Ramp.

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How to Scale a World Class CX Organization with Brianna Reedy!

Tips on scaling CX for growing organizations from our Head of Platform Sucsess

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Welcoming Lang’s New Chief Customer Officer Christian Barrera

Six questions for our new Chief Customer Officer Christian Barrera

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What is a Service Data Platform and Why Every Support Team Needs One

This post introduces the concept of a Service Data Layer and explains why every support team will need one in order to be competitive and make data-driven decisions with their CX, product, and automation strategies.

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Three Reasons to Invest in CX Automation in 2022

Three reasons why CX leaders should strongly consider investments in Automation and AI in 2022.

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7 CX Communities to Check Out in 2022

Learn about seven CX Communities that are free and easy to access.

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Four Best Practices for an Effective Email Support Strategy

Best practices for an effective email support strategy.

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