Understand how mature your CX Operations are with the CX Ops maturity model here.
Choosing and implementing CX software when you inherit a stack

Choosing and implementing CX software when you inherit a stack

Inherited a tech stack and unsure of what to do next? Aaron Corn, Principal & Founder of Blue Glass Solutions, shares his thoughts.

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When to Implement Email Automation/ Tips from Brianna Reedy

When and how to implement auto replies for Email Automation

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Webinar: Scaling Support Automation- the Evolving Role of CX Ops at FinTechs

Our CCO, Christian Barrera, hosted Bryan Socransky, Director of Financial Services Product Marketing at Zendesk, and Tony Rios, Head of Product Operations at Ramp.

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Welcoming Logan Childers, Lead Sales Engineer, to Lang!

Logan brings extensive product, operations, and sales engineering experience to Lang’s revenue team from his time spent at notable companies like Flexport, Unqork, and Postscript. We’re so excited to welcome Logan as our first sales engineering hire!

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Scaling a Modern CX Organization: Three Key Takeaways from our First Webinar

A recap of our June webinar titled "Scaling a Modern CX Organization"

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We’ve raised $10.5M series A to help teams turn conversations into insights and automation!

Lang has raised a $10.5M Series A led by Nava Ventures, with participation from a number of new and existing investors. Read more in this post about Lang’s CEO Jorge's vision and what the funding means for Lang’s future.

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How to Scale a World Class CX Organization with Brianna Reedy!

Tips on scaling CX for growing organizations from our Head of Platform Sucsess

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