Understand how mature your CX Operations are with the CX Ops maturity model here.

Voted Best Partner for High-Growth Companies

In this free demo video, learn more about how you can pair Lang with Kustomer to:

  • Auto-tag conversations in real-time across any channel.
  • Easily configure triage and auto-response workflows.
  • Provide internal notes to agents with playbooks for faster resolution.
  • Surface valuable insights for departments across your organization (i.e. Product)
Partner Kustomer
Ben Segal
Senior Director of CX, Pair Eyewear

"With Lang, it took our ops team two days to make automated tagging 15% more reliable than a previous platform that we had had in production for 2 years, with the added benefit that now all of our teams can tap into our support data.

The marketing team has built workflows to understand key customer moments. Our data and analytics team is super excited about having all these new tags in Snowflake, and it’s crazy how easy it is to use Lang.ai."