Lang for Product Teams.

Build a product-centered organization — evolving your product based on real-time access to customer thinking.

With Lang, you can

Create your own taxonomy for tagging support tickets, independent of input from the CX team.

Receive immediate customer feedback on new product launches — feeding into your update roadmap.

Get instant alerts on new product feedback or other activity peaks, helping you spot trends and predict demand.

Here’s the real-world impact.

At Zola.

10 successful product releases a month as a result of specific customer feedback examples their CX team has identified and reported.
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Read the full case study

At Novo.

Increased retention and revenue thanks to data-driven predictions on the ROI impact of service and product changes.
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Read the full case study

At CaixaBank.

Lang is being leveraged by 7 different lines of business that have executed more than 200 total projects on the platform.
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Read the full case study

How mature are CX Operations in your organization?

Focus your product strategy on what customers value most by accessing data-driven insights based on real conversations. Respond to evolving needs with speed and agility to ensure your products remain competitive.

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How much can you save with Lang.ai?

How many support tickets do you receive monthly?

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1200

processes automated

500

agent hours saved

32000 $

cost saved

* Calculations based on...