With Lang, you can

Understand customer sentiment and needs in real-time, boosting retention.

See actionable data insights in a single pane view, driving smart decision-making.

Automate high-frequency and low-complexity agent interactions, clearing operational bottlenecks.

Here’s the real-world impact.

At NØIE.

An 89% reduction in ticket resolution time for the Community Care Team thanks to automated categorization, prioritization, and routing.
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Read the full case study

At Novo.

Around 60% of inbound tickets are now automatically triaged and routed to the right agent without requiring any human intervention.
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Read the full case study

At Petal.

A reduction of manual support volume by 26% in less than two months due to automation — exceeding the initial target of 20%.
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Read the full case study

How mature are CX Operations in your organization?

Discover the steps to level up your CX Operations — driving operational excellence, reducing churn, and influencing product decisions to become a revenue generator.

Book a Demo

How much can you save with Lang.ai?

How many support tickets do you receive monthly?

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1200

processes automated

500

agent hours saved

32000 $

cost saved

* Calculations based on...

Lang for CX Leadership.

A single source of truth — driving operational excellence and customer retention.