Ben Segal

VP CX at Thesis


Blog Posts

Enhancing The Customer Experience: A Template For Review and Forward Strategy

Reflecting on the Past Year: A guide to analyzing your customer service's highs and lows, and planning for a year of improved customer experiences.

Read Story

From Gorgias To Zendesk: Ben Segal’s 5-Week Transition Guide

Discover how Ben Segal, VP at Thesis, strategically transitioned from Gorgias to Zendesk, enhancing customer experience and operational efficiency in just five weeks.

Read Story